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I cannot access the site from home

Posted: Mon Sep 13, 2004 9:34 pm
by shutupandshave
85% of my friends have no trouble accessing this site, but a couple of us cant get on. I know one friend is in Poland, I am in the UK, and there are a few more of us scattered around. I am getting a DNS error. I cant ping the site, and traceroute times out about halfway through.

I am guessing that if we cant get to the site, there are other people that cant as well.

Posted: Fri Sep 17, 2004 6:51 am
by slackmaster2k
Hi, I haven't heard any complaints like this from anyone else.

You say that you can ping the site from home? Are you pinging it by domain name or by IP?

If you're certain that you're not simply typing the name in wrong (don't mean to be insulting, but I've seen it before, hehe), then please send an email to:

info@soundresound.com

I'll need the name and website address of your ISP, and your friend's ISP. Some ISPs have very strict filtering policies and will filter out entire blocks of IPs if they see anything negative from even one address in the block. I will be able to verify at that point whether there is something like this going on, and will then contact them to get this resolved for you.

Thanks!

Posted: Fri Dec 10, 2004 10:59 am
by RevMen
I can't access the site from work, but I can access it from home. It's kind of frustrating, but I guess it's good because otherwise I'd be wasting a lot of time at work. :)

Posted: Wed Jan 05, 2005 4:41 pm
by slackmaster2k
This should now be resolved.

Posted: Tue Jan 11, 2005 6:46 am
by RevMen
Indeed, it is. I am now accessing the site from work. Goodbye, productivity.

Posted: Tue Jan 11, 2005 3:16 pm
by John Sayers
Goodbye, productivity
depends what you mean by being productive :):)

cheers
john